Health Information Management (HIM) / Medical Records Management (MRM) Service

This service component will work together with your Health Information Management (HIM) / Medical Records Management (MRM) Department to identify the strengths and challenges of your HIM / MRM Department, as well as identify and report opportunities for performance improvement. Once these areas are identified,  HIM / MRM Service can help re-engineer your HIM / MRM department and customise education and training to maximise productivity and ensure compliance with best practices.

The objective of this service component is see through the development of a structured development plan and maintenance program by building and/or strengthening your HIM /MRM Department practices in the following areas of concern:

This service component will serve as an extension to your HIM / MRM Department staff to design, facilitate, and complete projects to help them achieve a sustainability focus, and respect for creating change that is healthy for your HIM / MRM Department  and your organisation overall through:

  1. Provide education and training in HIM /MRM practices, disease coding, health statistics, medical-legal practices
  2. Provide guidance in planning and training for storage of records so that all records are saved easy and for fast retrieval of a paper-based medical records system
  3. Design new and/or improve workflows to ensure medical records are immediately distributed to the right person in the case of a paper-based medical records system
  4. Workflow re-engineering to eliminate backlogs, improve efficiencies and manage operating expenses
  5. Productivity and Quality Management
  6. Implementation of metrics and deliverables for Measured Performance Improvement
  7. Transition Management
  • facilitation – meetings, strategy, pieces of training
  • training – instructional design, delivery, and results tracking
  • analyses and advising
  • mentoring and coaching – succession planning, leadership growth. and career change
  • talent management and training
  • workforce development, governance team cohesion
  • ‘lean’ process improvements to related workforce development and training

Click on the image below to view the advertisement for Records&QAEasy Services Consulting on HIM / MRM.