This service component will work together with your Health Information Management (HIM) / Medical Records Management (MRM) Department to identify the strengths and challenges of your HIM / MRM Department, as well as identify and report opportunities for performance improvement. Once these areas are identified, HIM / MRM Service can help re-engineer your HIM / MRM department and customise education and training to maximise productivity and ensure compliance with best practices.
The objective of this service component is see through the development of a structured development plan and maintenance program by building and/or strengthening your HIM /MRM Department practices in the following areas of concern:
This service component will serve as an extension to your HIM / MRM Department staff to design, facilitate, and complete projects to help them achieve a sustainability focus, and respect for creating change that is healthy for your HIM / MRM Department and your organisation overall through:
- Provide education and training in HIM /MRM practices, disease coding, health statistics, medical-legal practices
- Provide guidance in planning and training for storage of records so that all records are saved easy and for fast retrieval of a paper-based medical records system
- Design new and/or improve workflows to ensure medical records are immediately distributed to the right person in the case of a paper-based medical records system
- Workflow re-engineering to eliminate backlogs, improve efficiencies and manage operating expenses
- Productivity and Quality Management
- Implementation of metrics and deliverables for Measured Performance Improvement
- Transition Management
- facilitation – meetings, strategy, pieces of training
- training – instructional design, delivery, and results tracking
- analyses and advising
- mentoring and coaching – succession planning, leadership growth. and career change
- talent management and training
- workforce development, governance team cohesion
- ‘lean’ process improvements to related workforce development and training
Click on the image below to view the advertisement for Records&QAEasy Services Consulting on HIM / MRM.
